Start-ups are not process-driven. Mature orgs invest in ERP system, inventory management & robust processes enforced strictly with engineers. Such errors are unavoidable in startups.
Tech's job isn't purchase. Ops should help check & match part numbers as soon as receipt. Bring an ERP system, track inventory & raise tickets helping engineers to test on a timely manner.
This is a result of lack of attention to detail & coordination between teams. Only Tech team can do tech related tasks. Hard for a small ops team to track 400 tech parts and its compatibility.
Bring in a process for engineers to verify part no's in quote & P.O. Upon delivery, concerned engineer must strictly initiate testing and track inventory.
Find some cameras being used internally in customer projects and get them re-allotted to setting up the demo, as the exhibition is the urgent need
Attempt to find alternate vendor(s) with smaller lead time as soon as possible and procure from them even if the cameras come at a premium cost but with immediate delivery.
Convince the existing international vendor to find cameras from their existing customers, and loan them until the demo is over
Work with the R&D team to change demo design to fit what we can predictably procure with the time you have.
Request deadline extension for Bill-of-Entry Submission after corrections from the bank, explaining that the logistics vendors are responsible for the delay
Find an alternative Banking partner for international payments, to make sure there is no breakdown in the international payments’ execution, while the issues are sorted with the original bank
Attempt to influence the Logistics Vendor and the Import Officer to fast-track the Bill-of-Entry amendments, imploring that if this is not done, further imports will become infeasible for CynLr
Submit a declaration to the bank that the issues will be rectified in a timely manner, and that they do not block the payments until the date committed by us for rectification
It was CynLr’s mistake that the due process was not followed. CynLr must bear with the repercussions of non-compliance and resolve the issue strictly adhering to the process and not expecting any deviations to be accommodated by our partners for our mistakes.